PEGA Decision Training

SMK InfoTech Technologies Offers the Best PEGA PRPC CSA,CSSA CLSA Training, PEGA Business Architect training, PEGA Data Scientist Training, PEGA Decision Consultant, PEGA Marketing, PEGA Frameworks, PEGA RPA Training Courses with Professional Certified Trainers. We will provide that you will get Step by Step Practical Training with updated PEGA latest version Syllabus.

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PEGA DECISION Consultant Training Online | PEGA DECISION Consultant Certification Training | SMKInfoTech Academy

  • Real-Time Experts as Trainers
  • LIVE Project
  • Certification
  • Affordable Fees
  • Flexibility
  • Placement Support

PEGA DECISION Consultant Course Content

Next-Best-Action Concepts

One-to-one customer engagement

Optimize the customer value in the contact center

Essentials of always-on outbound

Define the starting population

Actions and treatments

Define and manage customer actions

Present a single offer on the web Define an action for outbound

Engagement policies

Define customer engagement policies

Create an engagement strategy

Contact policy and volume constraints

Avoid overexposure of actions

Avoid overexposure of actions on outbound

Limit action volume on outbound

Add more tracking time periods for contact policies

AI and Arbitration

Action arbitration

Action prioritization with AI

Prioritize actions with business levers


Real-time containers

Create a real-time container

Send offer emails

Share action details with third-party distributors

\Decision strategies

Create and understand decision strategies

Create engagement strategies using customer credit score

Create eligibility rules using customer risk segments

Test strategies en masse with simulations